Privacy and Data Policy
Rise and Lume Ltd collects only the personal data needed to provide publishing and creative services. We use personal data to deliver contracted services to authors and clients and to meet legal and accounting obligations. You may contact us at info@riseandlume.co.uk to access, correct, or delete your data or to exercise any other rights described below.
Controller
Rise and Lume Ltd, Office 5020MX Unit 3AB 34 to 35 Hatton Garden, Holborn, London EC1N 8DX, United Kingdom. Contact: info@riseandlume.co.uk.
What We Collect
Identity and contact details (name, email, telephone, postal address). Transaction data (invoices, payment confirmations, bank and payment details). Project materials (manuscript files, images, and supplied content). Technical data (IP address, cookies, and browsing info).
Why We Process Data
To perform contracts with clients and authors, fulfil legal obligations, prevent fraud, and improve services. For marketing, only where consent is given.
Lawful Bases
Performance of contract, legal obligation, legitimate interest, and consent for marketing communications.
Recipients
Data is shared only where necessary (e.g. with distributors, payment processors, hosting, and email providers). We do not sell personal data.
International Transfers
Appropriate safeguards are applied (adequacy decisions or standard contractual clauses) when transferring data outside the UK.
Retention
Data is retained only as long as needed — typically up to seven years for accounting. Manuscript files may be deleted on request after completion, unless required by law.
Your Rights
You have the right to access, rectify, erase, restrict, or object to processing, and to withdraw consent. Contact info@riseandlume.co.uk or complain to the ICO.
Security
We maintain administrative, technical, and physical safeguards and limit access to authorised personnel.
Children
We do not knowingly collect data from children under 13. Contact us if you believe such data exists.
Cookies
We use cookies for site functionality and analytics. A cookie policy is available on the site with opt-out options.
Last updated: 22 October 2025